Privacy Policy
At Lernnin, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, share, and safeguard your data when you use our platform, access our courses, or interact with our services. By using our website, you agree to the terms described in this policy.
1. Information We Collect
We collect personal and non-personal information to enhance your experience on our platform and provide the best possible services.
1.1. Personal Information
When you register, purchase a course, or interact with Lernnin, we may collect the following details:
Name
Email address
Phone number
Billing and payment information (e.g., credit/debit card details)
Address (if required for billing purposes)
1.2. Non-Personal Information
This includes data collected automatically when you access our website, such as:
Browser type and version
Device type (mobile, desktop, etc.)
IP address
Pages visited and time spent on the site
Clickstream data and user activity logs
1.3. Cookies and Similar Technologies
We use cookies and similar technologies to:
Enhance your user experience
Store your preferences
Collect analytics data to improve our platform
You can manage or disable cookies via your browser settings; however, this may affect your access to certain features.
2. How We Use Your Information
We use the information collected to deliver, improve, and personalize your experience. Specific uses include:
2.1. Service Delivery
To register your account and give you access to courses.
To process transactions and send purchase confirmations.
2.2. Customer Support
To respond to queries or complaints you submit via our support channels.
2.3. Marketing and Communication
To send updates about new courses, discounts, and offers.
To notify you about policy changes, service updates, or relevant announcements.
2.4. Improvement and Personalization
To analyze user activity and preferences, helping us tailor courses and features.
To develop new courses based on audience interests and trends.
2.5. Legal and Compliance Obligations
To comply with applicable laws, regulations, or legal processes.
To enforce our Terms and Conditions or protect the safety and rights of Lernnin and its users.
3. Information Sharing
We value your privacy and adhere to strict confidentiality practices.
3.1. No Data Selling
We do not sell, trade, or rent your personal information to third parties for marketing or other purposes.
3.2. Service Providers
Third-party vendors (e.g., payment processors, hosting providers) who assist in delivering our services.
Such parties are obligated to protect your information and use it solely for the agreed purposes.
3.3. Legal Obligations
If required by law, regulation, or court order.
To protect the rights, property, or safety of Lernnin, its users, or others.
3.4. Business Transfers
In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity.
4. Data Security
We prioritize the security of your information and implement robust measures to protect it from unauthorized access, loss, or misuse:
Secure servers and encryption technologies for sensitive data.
Regular security audits and updates to protect against vulnerabilities.
Limited access to personal data to authorized personnel only.
While we take all reasonable precautions, no system can guarantee 100% security. We encourage you to use strong passwords and secure your devices.
5. Your Rights
As a user, you have the following rights regarding your personal information:
5.1. Access and Update
You can access, update, or correct your personal details via your account settings.
5.2. Deletion
You can request the deletion of your account and associated personal data. Some information may be retained for legal or compliance purposes.
5.3. Opt-Out
You can opt out of marketing communications at any time by following the “unsubscribe” link in our emails.
5.4. Cookie Preferences
You can manage your cookie preferences through your browser settings or our cookie consent banner.
6. Third-Party Links
Our website may contain links to third-party websites for informational purposes. Lernnin is not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before sharing any information.
7. Children’s Privacy
Our platform is not intended for individuals under 16 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with their data, please contact us to remove it.
8. Changes to This Policy
We may revise this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
Any updates will be posted on this page with the “last updated” date.
Continued use of our platform after changes signifies your acceptance of the revised policy.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us at:
Email: lernninonline@gmail.com
Address: 182121, Grahi Rehmbal, Udhampur, Jammu & Kashmir